Telephone tips

I’ve had two telephone calls recently where I learned a few tips.  I thought you might like to see if they would help you (possibly not, if you’re already a sensible grown up sort of a person).

Tip 1:  Be sure who you’re talking to.

I needed to go to The White Company, but some genius moved the shop.  I wasn’t entirely sure where it had moved to, so I looked up the number on line, dialled and things went like this:

Me: Hi, I need to find you.  I’m leaving my office now.  Could you tell me exactly where you are?

Lady: Sorry?

Me: I’m trying to find you.  Where  are you?

Lady: Um.  I’m sorry…

Me:  This is The White Company isn’t it?

Lady: No.  This is a residential address.

Oops!!

Tip 2:  Sometimes the person you’re talking to thinks things through even less than you.

A bank statement hadn’t turned up in the post and I needed to check something on it. (And I don’t have internet banking).  I called the very helpful people in India – that’s not me making a point, I know they are in India as they often tell me how warm they are over  there and ask how cold it currently is in the UK…

Me: My statement didn’t arrive last month; could you send me a copy please?

Man: It did arrive.

Me:  No, it definitely didn’t.

Man:  It wasn’t returned to us so it definitely arrived.

Me:  Trust me, just because it wasn’t returned to you doesn’t mean it arrived at my house.  Could you send me a copy please?

Man:  Certainly Madam.  We will debit your account £5 for this.

Me:  I’m really not happy about paying £5 for something I should have already received.

Man: I am sorry Madam, that is the only option.

Me:  Ok, I won’t do that then.

Man: Anything else you want, I can help with though.

Me:  Can you see my statement on your screen?

Man: Yes Madam.

Me: Please can you read it, line by line to me so I can write it down?

Man: Could you hold on one minute please?

Me: Yes, no problem.

Man: On this occasion Madam, we would be happy to send you a replacement statement free of charge.

Me:  Lovely.  Thank you very much.

:o)

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Pog Pictures – week 4 and 5

Two weeks worth as I got all behind….  There’s a bit of a mixture here :o)

22nd January 2014:  The blind whistling busker at Canary Wharf tube station.  Boy can he whistle loudly!

22nd January 2014: The blind whistling busker at Canary Wharf tube station. Boy can he whistle loudly!

23rd January 2014:  Norman, unpacking his toy box.  Yes, he has a toy box and yes, he unpacks it...

23rd January 2014: Norman, unpacking his toy box. Yes, he has a toy box and yes, he unpacks it…

24th January 2014:  Slow cooked pilaf.  I have no idea why I took a photo, but despite what it looks like, it tasted rather good.

24th January 2014: Slow cooked pilaf. I have no idea why I took a photo, but despite what it looks like, it tasted rather good.

25th January 2014:  A lovely friend bought Norman some cat grass seeds at Christmas.  I dutifully grew them and...he wasn't at all interested.  Sheep was though.

25th January 2014: A lovely friend bought Norman some cat grass seeds at Christmas. I dutifully grew them and…he wasn’t at all interested. Sheep was though.

26th January 2014:  A marmalade making day

26th January 2014: A marmalade making day

27th January 2014:  The strong winds got to the restaurant umbrellas at Canary Wharf.  I tried to start a rumour that actually a giant elephant had sat on this one, but people just looked at me funny...

27th January 2014: The strong winds got to the restaurant umbrellas at Canary Wharf. I tried to start a rumour that actually a giant elephant had sat on this one, but people just looked at me funny…

28th January 2014:  I made soup and sent Sister 2 a text message saying their were two portions for her in the fridge and one for me.  Despite labels, she still managed to take the one portion I'd labelled as mine.

28th January 2014: I made soup and sent Sister 2 a text message saying their were two portions for her in the fridge and one for me. Despite labels, she still managed to take the one portion I’d labelled as mine.

29th January 2014:  A late night meeting meant no time for dinner, so Mini Eggs it was.  I took them out two at a time and left them to the side of my laptop.  Then I had a panic as the eggs started hatching.... (Actually, the heat from the laptop fan was cracking the shells, but you know, it had been a long day...)

29th January 2014: A late night meeting meant no time for dinner, so Mini Eggs it was. I took them out two at a time and left them to the side of my laptop. Then I had a panic as the eggs started hatching…. (Actually, the heat from the laptop fan was cracking the shells, but you know, it had been a long day…)

30th January 2014:  I found this on my workbench when I got home from lovely Sister 2.  When I'd cut up the veg for the soup earlier in the week I'd got blisters on my hands as my knife was so blunt.  Now I can slice through veg with no effort at all :o)

30th January 2014: I found this on my workbench when I got home from lovely Sister 2. When I’d cut up the veg for the soup earlier in the week I’d got blisters on my hands as my knife was so blunt. Now I can slice through veg with no effort at all :o)

31st January 2014:  Dinner with Gorgeous Godson's mummy and daddy to finish the week.  And GG's daddy made me a 'Willy Man' from orange peel.  I think it's safe to say this made my week complete...

31st January 2014: Dinner with Gorgeous Godson’s mummy and daddy to finish the week. And GG’s daddy made me a ‘Willy Man’ from orange peel. I think it’s safe to say this made my week complete…

1st February 2014: Cuddles and crochet

1st February 2014: Cuddles and crochet

2nd February 2014:  Little P and I shared a chocolate croissant (that is what aunties are for) and he got the hang of using his bowl.  He was rather proud of this, as you can see.

2nd February 2014: Little Pea and I shared a chocolate croissant (that is what aunties are for) and he got the hang of using his bowl. He was rather proud of this, as you can see.

3rd February 2014:  Monday morning on the Jubilee Line.  It was 7am and already this chaotic!

3rd February 2014: Monday morning on the Jubilee Line. It was 7am and already this chaotic!

4th February 2014:  Can you see it?  Can you?  Yes, it's my shadow!  The sun actually came out for a few minutes.  Between the rain and hail...

4th February 2014: Can you see it? Can you? Yes, it’s my shadow! The sun actually came out for a few minutes. Between the rain and hail…

5th February 2014:  A cup of tea sort of day

5th February 2014: A cup of tea sort of day

:o)

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Toothache, dentists and…well, me.

Last month, toothache forced me to the dentist.  Fixing the problem was agony (despite anaesthetic) so when the pain returned I opted for painkillers as long as I could.  Today I went back.

You may remember, last time my dentist trip was a cycle of screeching, swearing and giggling.  This time the he was prepared (this time he had people in the waiting room, and I guess screeching and swearing aren’t the sort of things you want the next patient to hear).  He injected me with local anaesthetic and it took aaaages.

‘Have you given me more than last time?’ I enquired

‘You said you didn’t want to feel anything’ he replied.  ‘You won’t now’.

He was true to his word.  Within 10 minutes I couldn’t feel 70% of my face. I closed my eyes to go to a happy place as he brandished the drill, and realised that I couldn’t close my left eye.  I manually shut it and let him get on, unable to feel a thing.

Now, all would have been ok if that was the end of it.  Yes, the receptionist laughed at me when I attempted to talk to her, but I did look like Popeye as I could only control the far right of my mouth, so it was kind of fair.  However, I was a bit worried about the fact that I was having to manually blink my left eye so in a fit of being sensible, I thought I should let the worse wear off before I drove home.  I went to Tesco.

While selecting a tomato (just the one, Norman isn’t keen) I heard someone behind me singing a happy sort of tune.  I like it when people do that sort of thing, so I turned around to smile at, what turned out to be a rather good looking man.  I smiled.  Only I couldn’t.  I sort of leered at him instead.  And then blinked.  Only I couldn’t do that either because my stupid eyes still weren’t working together.  So I kind of winked.  He did a double take, stopped singing and disappeared.  Embarrassed, I decided to wrap my scarf around the bottom part of my face to stop any further accidental leerings.  And that’s when I discovered that my nose was running but my general numbness had stopped me feeling it.  Leering, winking, and with snot down my face.  It’s no great surprise that I’m single really….

If this round of treatment hasn’t sorted my tooth I think I will plead for a general anaesthetic before the dentist does anything else.  That way at least I wouldn’t scare any more of the population of Bumpkinstown :o)

flower

It’s prettier than my teeth.

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An unintentional invention

I love my Mum’s homemade marmalade, so I thought this year I’d try to make my own.  My ‘new neighbour’ friend kindly dropped off her giant slow cooker and on Saturday morning I got started.  The first flaw was comparing two recipes:  the same ingredients, just very different quantities.  I halved the difference and …well, it didn’t go quite to plan:

Marmalade oranges:

o1

Skins sliced:

o2

Everything else thrown into a bag and all slow cooked for a good few hours:

o3

Add the sugar in a preserving pan.  Tip:  It’s not a great idea to taste the mixture at this point.  Yes, the point that it is a boiling mass…

o4

But voila!  Here it is in pots:

o8

It couldn’t be that smooth though.  It didn’t set properly, so the next day I re boiled the lot, re-potted it and celebrated with some marmalade on toast:

o6

 It turns out that re boiling had worked, just a little too well.  I have marmalade that is the consistency of cheese.  Think ‘cheddar’ rather than ‘cream’.  And for some reason (unless I have picked up the bug doing the rounds at work), it seems to have a rather unexpected side effect…  I won’t go into details, but I think I may have become a bit of an inventor.

Best case, I have developed the first sliceable marmalade.  Worse case, I have developed a sliceable, marmalade flavoured…um… laxative :o(  I guess there could be a market for both….

I don’t like to be beaten though, so I’ll be having another go this weekend.  Who knows what will happen this time.

And on a slightly different topic, someone asked for a close up of the dress I crocheted (the picture here was rather blurry).  Here you have a close up of herringbone treble stitch, if that’s the sort of thing you like :o)

o7

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Office oops

I’ve never really understood people who say they are ‘one person in work and another outside’.  It sounds like a self inflicted mental health issue and an awful lot of work to me, so I try to be me wherever I am.  Sometimes I wonder if this is such a good idea though.

Our team had to fill in a skills matrix recently and this week, it was opened (with our answers) to a much wider group.  One of my friends in this wider group e-mailed me thanking me for the giggle.  One of the questions was around the languages we spoke and at what level.  Thinking that only my team (who are great) would see my response, I’d put that I my ability was ‘miming in Spanish and French.’  I debated removing my comment but decided that it is true (I lived in Geneva and the Canaries many moons ago and could understand both, but was too scared to actually speak either), so I might as well leave it.

And that reminded me of a story from the other week.  I’d been outside the office and saw the friend I just mentioned on the other side of the road waiting to cross.  She was wearing her blue hat so I knew it was her. I waved but she didn’t see me.  So I decided to make her laugh when she did see me and started doing a little dance.  The dance got increasingly enthusiastic as she got closer, and then I realised that it…nope, it wasn’t her. Same hat, different wearer of hat.

Maybe I should be another person in work after all.  And around work.  :o)

There didn't seem to be an appropriate picture, so here's some sheep in a field.

There didn’t seem to be an appropriate picture, so here’s some sheep in a field.

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Pog pictures – week 3

Involving crochet, animals, a vegetable and hair.  An average sort of a week then.

15th January 2014: First outing for the dress I crocheted over Christmas.  It's not very exciting, but it's herringbone treble stitch and at 20minutes a row, it was a labour of love!

15th January 2014: First outing for the dress I crocheted over Christmas. It’s not very exciting, but it’s herringbone treble stitch and at 20 minutes a row, it was a labour of love!

16th January:  Thank you, Royal Mail, for letting me know that my letter had been opened....would have been nice if you'd included it rather than delivering an empty envelope though.  Humph!

16th January: Thank you, Royal Mail, for letting me know that my letter had been opened….would have been nice if you’d included it rather than delivering an empty envelope though. Humph!

17th January 2014: Norman, confused about where the wool he was playing with has gone.

17th January 2014: Norman, confused about where the wool he was playing with has gone.

18th January 2014.  Two thirds of my hair cut off so I could have a proper style!  5 days later, the grand total of 3 people have noticed :o(

18th January 2014. Two thirds of my hair cut off so I could have a proper style! 5 days later, a grand total of 3 people have noticed :o(

19th January 2014:  Celeriac:  The vegetable that hates to be peeled.  (But once you've managed it, tastes delicious in a slow cooked celeriac and pear soup.

19th January 2014: Celeriac: The vegetable that hates to be peeled. (But once you’ve managed it, tastes delicious in a slow cooked celeriac and pear soup.)

20th January 2014:  My new pen.  Message received yesterday from a colleague sitting at my desk: 'this santa bird thing is scaring me.' :o)

20th January 2014: My new pen. Message received yesterday from a colleague sitting at my desk: ‘this santa bird thing is scaring me.’ :o)

21st January 2014:  6 weeks later, Norman FINALLY got in his new bed.  (For 30 mins.  He has since returned to his bag of wool to sleep.  He has his own now as I was so fed up with him emptying mine...)

21st January 2014: 6 weeks later, Norman FINALLY got in his new bed. (For 30 minutes. He has since returned to his bag of wool to sleep. He has his own bag now as I was so fed up with him emptying mine…)

:o)

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A Bumpkinsville walk. In the dark.

I love living in Bumpkinsville.  The only problem is that in such a small place, there aren’t that many other people around who I actually know, and without a child or a dog and with a full time job, it’s quite difficult to meet people.  As a result, I was hugely excited when a friend of mine moved to the outskirts of the next village.  She’s less than 5 miles away – practically a neighbour!

This Saturday she invited me and another friend over for the evening and Sister 2 kindly offered to drive me.  Then Sister 2’s car went to car heaven.  But that was ok, because it was less than 5 miles!  I could walk that, right?

The theory worked.  It was the practice bit that went a bit pear shaped.  In my head I worked out how long it would take ‘Unfit, but about 5 minutes a mile, that’s about 25 minutes…’  Now, if I’d continued that thought I would have got to ‘…on my bike’.  It took just over an hour door to door.

I wrapped up warm,- it was cold out.  One thermal vest, one long sleeved top, a jumper, coat, scarf, hat and gloves.  I left home looking ok (under the Michelin man costume).  I arrived having sweated off my make up, hair on end, soaked in sweat and with my jeans rolled up to my knees (see next point).

On Friday, Bumpkinsville and a lot of the surrounding area flooded.  We’re talking fire brigade to get people out of cars, entire villages shut etc.  I thought 24 hours would make all the difference.  It didn’t –  I met with a few unexpected rivers right across the road.  I thought I’d walk in the fields to avoid them.  It turns out very flooded fields turn into something like quicksand when completely water logged.  And no, I didn’t have wellies on.

I planned on leaving home at 4.30pm because it would still be a bit light then and I’d be there by 5pm (see original estimate) when it got pitch black.  Due to chatting to Sister 2 about the joys of cars and a touch of OCD (having to go back about half a mile in as I thought I might have left my straighteners on), I finally left just before 5pm.  There are no street lights at any point between mine and my friends house.  But I had a torch!  Which, it turned out, isn’t all that great.  What it was great at though, was scaring motorists – it flashes blue and I could see cars slowing down as soon as they saw it.  I think it might have looked like some sort of police thing :o)  Another thing that slows motorists down is using the torch like a glow stick and dancing to your ipod as you walk.  I think that scared them in a different way though…

I arrived an hour late, looking like I’d been dragged through a hedge backwards, but proud that I’d not drunk the bottle of wine in my backpack.  I was handed a glass of alcohol – and it was all worth it.  I wont be doing it again though, even if my Bumpkinsville friend is ‘practically a neighbour’!  And our other friend drove me home, in case you were wondering.  I’m not that daft! :o)

A typical Bumpkinsville road.  When it's not dark...or flooded.

A typical Bumpkinsville road. When it’s not dark…or flooded.

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Growing up in the 80’s

Sister 1 and I belong to a local facebook page for Mums (To explain – I joined when I had my business, and there’s a lot that isn’t children focused on there and I can’t bring myself to leave!).  Last night Sister 1 posted a picture to give people a giggle and had such a good response I thought I’d post it her.

It was 1982, my sisters (twins) were around 7 months old and we went on our family holiday to Cornwall (6-7 hours away).  We only had a Metro and the laws weren’t like they are these days, so to fit the luggage needed for three children and two adults for two weeks away, the twins travelled in a cardboard box:

pog

It was a specially made box to fit their cot mattress in.  And they had me, age 6, supervising (I didn’t usually pull that face, by the way – I think the sun must have been in my eyes!)

When Sister 1 posted it, what surprised me was the number of people who talked about travelling in the boot, on the parcel shelf, in carry cots that weren’t strapped in to the back seat of their parents’ cars.  It seems our family weren’t alone in our alternative ways to transport babies!

I just thought it might give you a Friday night smile :o)

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The Lovely Nut: It’s not just you!

My friend, The Lovely Nut has been getting herself into a pickle.  She’s the far side of 75 and thinks that she may be getting a bit old-ladyish (or in her words, dementia).  I’ve told her that the things she does (loosing things, forgetting appointments that aren’t written down, filling the bath with cold instead of hot water etc) are signs of being human rather than signs of something more scary, but I am not sure she believes me.

She doesn’t have a computer, but (at her request) I print out my posts and send them to her via snail mail, so if you have anything to add to the list I’m going to write below, either on here or for friends, on facebook, that might help with the reassurance.

So here are some of the things I have done this year (bearing in mind we are only 16 days into this year) that I put down to being human.  Or just daft.

  • I put my yoga socks on, had a spare toe bit and the first thing that has popped into my head was ‘shit, one of my toes fell off!’ (rather than the slightly more likely explanation that two toes had combined in another toe bit).
yoga socks

yoga socks – and stealer of toes

  • Put wine in my tea rather than milk.
  • Use concealer when it should have been lip balm and lip balm when it should have been concealer.  The result – very pale lips and dark circles remaining under my eyes that made me look like a corpse.
  • Screamed on the train when a builder accidently set off one of the tools in his bag.  When the man next to me asked if I was ok I replied loudly that ‘I thought that was the start of a chainsaw massacre’.
  • Lost my car in the supermarket car park.  Convinced myself it had been stolen until…I remembered that I’d parked it facing out – which I never do.  Couldn’t find my car as I couldn’t remember what it looked like from the front.  Convinced myself it had been stolen.  Found car.  Was still shaking 20 minutes later worried that car might be stolen….even though I was driving it by then.
  • Convinced myself that my toothache was due to an allergy caused by an apple and cinnamon candle.  Even though I now I know it was due to a hole in my tooth and an impressive infection, I can’t bring myself to burn the candle.
  • And finally, I’ve just had that horrible sinking feeling as I realised that actually, it’s not Saturday tomorrow.  Damn.

So there you go, Lovely Nut.  You have written proof you can look at each time you think the senile moments might be taking over.  It’s not just you!  I promise :o) x

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Pog Pictures – week 2

This week incorporating the sun, medicine, gifts, mummy, and Little Pea :o)

8th January 2014:  Sunset at 5pm

8th January 2014: Sunset at 5pm

9th January 2014:  Yes, someone has capitalised on it - this appears to be a cure for Man Flu!

9th January 2014: Yes, someone has capitalised on it – this appears to be a cure for Man Flu!

10th January 2014:  'Mummy, I bought you something I thought you might like for once!  Love you, Love Norman'.  She claims not, but I suspect Sister 2 may have helped out a little with this...

10th January 2014: ‘Mummy, I bought you something I thought you might like for once! Love you, Love Norman’. She claims not, but I suspect Sister 2 may have helped out a little with this…

11th January 2014:  My little Mummy in a big jumper.  She promised me that when I woke up on my 21st birthday I would have legs like hers.  Sadly it never happened and I was blessed with my grandmothers rather sturdy tree trunks...)

11th January 2014: My little Mummy in a big jumper. She promised me that when I woke up on my 21st birthday I would have legs like hers. Sadly it never happened and I was blessed with my grandmothers rather sturdy tree trunks…)

12th January 2014:  Little Pea showing off his fantabulous crawling for the camera :o)

12th January 2014: Little Pea showing off his fantabulous crawling for the camera :o)

13th January 2014:  A non-slow cooker night.  Egg and soldiers!

13th January 2014: A non-slow cooker night. Egg and soldiers!

14th January 2014:  Lunchtime in London

14th January 2014: Lunchtime in London

:o)

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